RETURN POLICY & SHIPPING INFO

 

RETURN POLICY

FREE RETURNS FOR ALL CANADA ORDERS & NO RESTOCKING FEES. YOU HAVE 15 DAYS FROM THE DATE OF DELIVERY TO RETURN ELIGIBLE ITEMS.

WE ONLY OFFER STORE CREDIT FOR RETURNED ITEMS.

We are a small business, and can not issue refunds to initial method of payment. We would be thrilled to help you with sizing and styling questions to ensure your purchase is well thought through. Just send us an email at bonitaclothingandco@gmail.com

 

HOW DO I RECEIVE MY STORE CREDIT?

Once your return is received and processed, we will email you an E-Gift Card that never expires. Please allow 3-5 days after return is received for store credit to be delivered. 

 

ADDITIONAL RETURN DETAILS

-Items not eligible for returns include sale items, hair accessories, jewelry, and bodysuits.

 -The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping cost.

 -Merchandise must be returned within 14 days of the delivery date.

-Merchandise must be unwashed and unworn.

-If an item is Ineligible for a Return and it is included, we will have to send back the Ineligible Item to you.

-Please allow 3-5 business days for return processing.

-Store Credit does not expire.

 

PAYMENT METHODS

We currently accept Visa, Mastercard, AMEX, and Interac.

 

SHIPPING & HANDLING 

Shipping will be calculated based on shipping address. Please note international orders may be subject to duties and other taxes. We do not offer local delivery at this time. 




CANDLE

CANDLE WORKSHOP

Lori Scully

Sales Associate

Describe your style in three words?
- Modern, edgy, classic

A fun fact about yourself?
- I like oil and watercolour paintings

Favourite kind of music?
- Different genres but I grew up on country music

First paying job?
- I got my first paycheque planting asparagus on a fruit and vegetable farm

Guilty pleasure?
- Sitting on the front porch with a tall glass of spirits on a hot summers eve listening music

Lauryn Johnston

Sales Associate

Describe your style in three words?
- Trendy, basic, neutral

A fun fact about yourself?
- I do kickboxing

Favourite kind of music?
- Country and T-Swift, obviously!

First paying job?
- Babysitting

Guilty pleasure?
- Eating chocolate at any time of the day and listening to some music with family

Sue Vohra

Sales Associate

Describe your style in three words?
- Classic, simple, casual

A fun fact about yourself?
- I like to cook

Favourite kind of music?
- Jazz

First paying job?
- Coffee Shop

Guilty pleasure?
- Red wine